Products must be returned within seven (7) days of date received for a full credit of item(s) purchased; shipping fees are non-refundable.
You must obtain an RMA Number (Return Authorization) before sending products back for credit.
This Number must accompany the product for proper credits to be applied without delay. All products must be "unused" and sent back in its original package, and must be insured with signature confirmation for the shipment at customer's expense.
A restocking fee of 20% may be deducted.
DO NOT accept any package that appears to have been tampered or opened or damaged. Keep your original packing for possible inspection.
If this problem does occur, please notify us at firstname.lastname@example.org
All electronic items, whether the item is DOA (Dead On Arrival) or breaks a short time after usage, must have warranty done directly through manufacturer