Shipping Policy
Most orders are shipped via: USPS, Fedex, UPS.
Orders are usually filled and shipped within 24 hours during normal weekdays. Late Friday orders are shipped on Monday excluding Holidays.
From time to time there may be a delay (usually 3 - 5 business days) in shipment due to availability of a product and or its accessories. If an item is back ordered, you will be informed of an approximate ship date.
All customers orders are shipped insured and are given a FedEx, UPS & or a USPS tracking number.
Overnight Shipping
We only ship FedEx for overnight packages. They are guaranteed to arrive on the date you chose.
Overnight shipping is for next business day only. Saturday delivery option is ONLY obtained through contacting our customer service.
We DO NOT ship USPS Express Mail as an overnight shipping option. If you insist on using USPS Express Mail for overnight shipments due to your preference we can do so. However, we DO NOT guarantee overnight delivery on USPS Express Mail.
PLEASE NOTE: FedEx, UPS will not ship to PO Boxes or Military addresses - Products on this site are available for delivery to addresses to the 48 Contiguous United States and Canada only. Any order weighing more than 75 pounds will be charged freight. Orders over 75 pounds may ship truck freight, please call for details. All prices are in U.S. dollars.
Emergency Outdoors reserves the right to cancel any order for any reason. The customer will be notified of any canceled order via email.
Shipping Exceptions
Emergency Outdoors is NOT RESPONSIBLE for package delays due to severe weather, natural disasters, etc. Our responsibility stops when the package is delivered to the shipping carrier (USPS, FedEx and/or UPS). Upon receipt of your package it is responsibility of the carrier to deliver your package in a timely manner. For FedEx Service Alerts please click here.
DO NOT accept any package that appears to have been tampered or opened or damaged. Keep your packing slip and container it was shipped in for possible inspection. If this does occur, please notify us immediately at returns@emergencyoutdoors.com.
International Shipping
International buyers are responsible for import duties, taxes, and charges. These charges are determined by your countries customs office and are your responsibility. We have put into place a shipping method for international shipping that is fair and cost effective for both parties. We accurately fill out customs forms. We do not mark items as (gifts) or use inaccurate values. USPS international shipping can take up to 6 weeks to arrive. Customs procedures can cause delays in shipping time and we are not responsible for those delays.